Restoring Healthcare Experience Plan

My plan for restoring healthcare experience to the West Volusia Hospital Authority is already in action.  I'm canvassing voters to education what the hospital authority is, what the hospital authority does, sharing my experience as a healthcare leader and asking for each voter to place their trust in me to bring real boots on the ground healthcare experience to the West Volusia Hospital Authority on or before November 3, 2026.

My plan for protecting and expanding access to care includes several initiatives:

• I've already started to work on this plan by sourcing 5 locations in Deltona for the True Health RV to station and see current card holders.
• Work with current contractors to understand their needs, and services to strengthen the West Volusia Hospital Authority collaboration in return to provide the best care for West Volusia.
• Work with the MiCare leadership to understand current operations, budgets, processes, etc.  Assist with process improvements.
• Evaluate programs which are successful, provide assistance on process improvements to ensure program success.

My plan for transparency includes several initiatives:

• Include a proposed budget in the TRIM notice for taxpayers to see how their money will be spent.
• Attend municipal meetings quarterly and report to the leadership on the outcomes of the West Volusia Hospital Authority, give updates, and provide how the citizens were served.
• Rotate monthly meetings in the communities the West Volusia Hospital Authority serves (DeLand (4 per year), Deltona (4 per year), Pierson (2 per year), Osteen (1 per year), Debary/Orange City (1 per year).
• Make all meetings available via ZOOM or live stream on YouTube/Facebook.

My plan for accountability includes several initiatives:

• Hold myself, and each commissioner accountable for the responsibilities of our elected position including our decisions.
• Work with the MiCare leadership to understand current operations, budgets, processes, etc. Set expectations, and metrics which include financial penalties if said metrics aren't achieved.
• Work with non-profit partners who receive grant funding to understand the services agreed to provide are working and successful. Set expectations of services and report outs monthly. Include financial penalties for those not providing the required monthly reporting data. 

My plan for responsible stewardship includes several initiatives:

• Implement a diverse investment portfolio of the current reserve monies to eventually utilize the interest to lower the milage rate for taxpayer relief.
• Evaluate programs/processes that aren't successful, explore how to make them successful and seek guidance for improvements. Have goals and timelines in place to be obtainable and accountable.
• Perform audits on card member applications to ensure tax dollars are spent on citizens of West Volusia.
• Perform routine audits on the West Volusia Hospital Authority financials to ensure accuracy and good financial stewardship
• Access the vetting system of the grant funding application process and make improvements to be fair and consistent.  Setting clear expectations and requesting specific data to be included in said application.

My plan for patient-centered, prevention focused care includes several initiatives:

• Meet with card holders to understand what is working well, their needs, and barriers to provide support and improvements.
• Meet with current vendors and providers to understand the current disparities to evaluate the need from current patients.
• Advocate for mental health awareness and support services
• Evaluate the current educational needs of the patient population and community to provide the appropriate services.
• Create awareness of the programs West Volusia Hospital Authority and partners offer.

My plan for community engagement and outreach includes several initiatives:

• Includes everything in the transparency plan.
• Attend community events as a vendor in all the municipalities the West Volusia Hospital Authority serves.
• Improve social media campaigns and utilization.
• Improve utilization of the West Volusia Hospital Authority YouTube channel.
• Create awareness of the programs West Volusia Hospital Authority and partners offer.